Shipping policy
SHIPPING POLICY
We will only ship orders to the billing address associated with the purchasing credit/debit card. After your order is fulfilled and packaged, it will be shipped via FedEx. All domestic and international packages will require signature confirmation. Orders generally ship Monday through Friday only. Saturday delivery may be available for an additional charge. Sunday and holiday delivery is not available. Multiple items ordered under a single order may not always ship together. In the case of multiple shipments for an order, you will not be charged any additional shipping fees. International buyers will be responsible for any import fees or taxes.
Orders are processed Monday- Friday. Orders that are placed on weekends and Holidays are processed the next business day. All Orders shipped via FedEx; the shipping rate is contiguous to 48 U.S. states priced by the FedEx while checking out. Shipping to Alaska, Hawaii, Guam may be subject to higher shipping fees.
GENERAL SHIPPING INFO
Please allow 1-2 business days for order processing and verification, and an additional 2-3 business days for domestic deliveries, and 1-2 weeks for international deliveries.
We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
We cannot and will not change or intercept a package to alter the delivery.
We will only ship to address provided at checkout.
Please send us an email at info@kccustomjewelry.com for any concerns or questions.